It’s only a slight exaggeration to say that we do everything online.
Right now you’re either nodding your head in agreement or getting ready to close out of this page. But think about it. We use our computers to satisfy most of our basic needs:
- Nourishment: ordering food delivery or looking up a recipe
- Communication: emailing or interacting with others on social media
- Knowledge: searching for information on a search engine
- Self-improvement: online therapy
- Entertainment: gaming and video streaming
- Commerce: online shopping
- Sleep: yes… there are even apps that have been developed to help you sleep.
This list could go on and on, which only underscores the importance of web design and its impact on user experience. Every click is purposeful, and users expect their basic needs to be fulfilled quickly. They won’t waste valuable time looking for information or a service on a poorly designed website or app when it can be found quicker on countless other platforms.
At the risk of losing customers or repeat visitors, websites need to be designed with a user-first approach. In the following guide, we’ll address this challenge with a list of web design tips that can be used to improve user experience.
What is User Experience (UX)?
Imagine walking into a grocery store where you can’t find what you’re looking for. The aisles aren’t labeled and the checkout process is complicated. Frustrating, right? User Experience (UX) in web design works the same way. It’s all about how people feel when they interact with your website.
UX encompasses every user interaction with your digital product or service. It’s the invisible thread that weaves together all aspects of their journey — from the moment they land on your homepage to their final click, which is ideally a call to action. Think of UX as the digital equivalent of a well-organized grocery store with helpful staff, clear signage, and a smooth checkout process.
Key components of UX include:
- User Interface (UI): The visual elements users interact with, like buttons, menus, and forms
- Information Architecture (IA): How content is structured and organized across your site
- Usability: The ease with which users can accomplish their goals
- Accessibility: Ensuring your site works for users of all abilities
- Performance: How quickly and smoothly your site operates
Why is UX Important?
Having a website isn’t enough. It needs to work effortlessly for your users. Looking at the business impact alone, intuitive web design translates directly to reduced customer support costs.
Here are some more reasons why UX should be at the forefront of your web design strategy:
1. First Impressions Matter
- Users form opinions about your website within milliseconds
- 88% of online consumers are less likely to return after a poor user experience
- A well-designed UX can help establish trust and credibility instantly
2. SEO Benefits
- Search engines like Google prioritize user-friendly websites
- Lower bounce rates and longer site visits improve search rankings
- Mobile-friendly design (a crucial UX factor) is now a ranking signal
3. Competitive Advantage
- Users compare your site experience with industry leaders
- Superior UX can differentiate your brand in crowded markets
- Positive experiences also lead to word-of-mouth recommendations
How to Improve User Experience on a Website?
Among the many web design ideas that favor UX, the following are essential:
- Simplicity
A clean, uncluttered design helps visitors focus on what matters most: your content and key actions. Everything should have its place, and unnecessary elements should be removed to create a sense of clarity. - Consistency
Maintain visual harmony across your website by using a cohesive color palette, consistent typography, and uniform layouts throughout all pages. Just as a book maintains the same style from chapter to chapter, your website should tell a visually consistent story across all its pages. - Functionality
A beautiful website that doesn’t work well is like a sports car with no engine. While aesthetic appeal is important, it should be secondary to making sure your website performs its core functions. This means quick loading times, intuitive navigation, and clear calls to action. - Use White Space
Strategic use of white space helps break up content, improve readability, and create visual hierarchy. Think of white space as an opportunity for your content to stand out and for your users’ eyes to rest.
- Optimize Your Loading Time
In the age of instant gratification, your website should load quickly. Users expect pages to load in three seconds or less. If your website is too cluttered and lags as a result, they will move on and go elsewhere to find a solution to their problem. - UX Writing
Cater to different learning and browsing preferences by offering a mix of content formats – keyword-optimized text, videos, images, and interactive elements. - Segment Key Information With Bullet Points
Look familiar? - Make Your Website Mobile-Friendly
Design your website to provide an optimal viewing experience across all devices, from desktop computers to smartphones and tablets. Your content should flow and adapt seamlessly whether someone’s viewing it on a 27-inch monitor or a five-inch phone screen. - Make It Intuitive For The User
Design your website so that users can navigate it effortlessly without an instruction manual. Your website should guide users naturally through their journey.
Become a Web Design Expert with the Erie Institute of Technology
A company’s website might be its best salesperson, but UX is responsible for closing the deal. When users enjoy interacting with your site, they’re more likely to become loyal customers and brand advocates. Business owners understand this, making web design an increasingly in-demand and rewarding profession.
The Erie Institute of Technology offers web design training programs in Erie, PA, preparing students and professionals for web design and social media careers with hands-on training in accredited programs. Request more information or register today, and join a workforce of web design professionals who directly improve user experience and impact companies’ bottom lines.
About Author:
Ross Aresco
CFO
Ross Aresco is the CFO of Erie Institute of Technology. Erie Institute of Technology (EIT) is an Erie Pennsylvania technical/trade school providing training programs for medical, computer, electronics, manufacturing, and technology careers. EIT offers programs in many different areas to suit your interests and talents.