Previously known as “Network and Database Professional Program”.

IT Specialist Program: Overview

With the growth of the Internet, networking and infrastructure management are areas of IT that are developing rapidly, especially with new developments in wireless communication and wireless networking. LAN and WAN systems can range from a connection between two offices in the same building to globally distributed networks, voice mail, and e-mail systems of a multinational organization.

In the IT Specialist career training program you learn to deploy networks, ensure reliability and consistency of the network, handle problems, and reduce the risk of network failure. Database administrators perform report generation, backup management, security management, and performance monitoring and tuning – you’ll make sure data is secure, available and is used productively.

Course Outline

IT Specialist Job Placement Sites

Below is a list of employers who recently hired graduates of the IT Specialist Professional Program

• Lake Erie College of Osteopathic Medicine, Erie, PA
• Presque Isle Downs and Casino, Erie, PA
• Saint Vincent Health System via Insight Global, Erie, PA
• The Warren Company, Erie, PA
• Erie Insurance via Adecco, Erie, PA
• Velocity Network, Erie, PA
• Perseus House, Erie, PA
• Chautauqua County, Mayville, NY
• AmTrust Financial, Cleveland, OH
• Community Health Net, Erie, PA
• ID Networks, Inc., Ashtabula, OH
• Expert Computers, Erie, PA
• CMI Energy, Erie, PA
• ITS Corp, Carnegie, PA

Video: EIT IT Specialist Program

IT Specialist Program in Erie, PA – Launch Your Tech Career in Months, Not Years

IT Specialists ensure that workplace technology operates smoothly so that businesses, schools, and healthcare facilities can focus on their work without disruption.

Careers in IT support remain increasingly essential as companies adapt to cloud systems, remote work, and changes in cybersecurity. If you’re looking for a fast, career-focused education that prepares you for entry-level IT roles in months, the IT Specialist training program at Erie Institute of Technology (EIT) is designed for you.

On this page, you’ll discover what an IT Specialist does, how EIT’s program compares to traditional college paths, what you’ll learn in our curriculum, the benefits of IT careers, job outlook and salary data, and why EIT is the right place to launch your future.

What Is an IT Specialist?

IT Specialists are responsible for managing computer systems and troubleshooting related problems across just about every industry. They provide frontline technical support to employees and clients, including maintaining hardware, installing operating systems, configuring networks, and securing systems against threats.

Key Responsibilities

• Troubleshooting hardware and software issues
• Assisting with system setup and upgrades
• Maintaining network reliability and connectivity
• Installing and configuring operating systems and security software

Learning Approach at EIT

At EIT, you won’t just read about these responsibilities—you’ll practice them. Our IT training program features:

• Hands-on labs with real-world equipment
• User support simulations for hardware and network troubleshooting
• Real-world scenarios that prepare you for help desk and support center roles

This interactive training format ensures you gain practical skills employers value, setting you apart from candidates with only classroom theory.

IT Training vs. Traditional College

Choosing the right program for IT training depends on your goals, timeline, and budget. Here’s how EIT’s IT Specialist program compares to a 2–4 year college degree:

1. Time to Completion

• EIT IT Specialist Program: Finish in months, not years.
• Traditional College: Requires 2–4 years before entering the workforce.

2. Cost & ROI

• Vocational and technical training programs are more affordable and career-focused.
• Many IT support roles prioritize certifications (like CompTIA A+) over degrees.

3. Learning Style

• EIT: Fast-paced, hands-on labs focused on real-world IT issues.
• Traditional College: Theory-heavy lectures with limited practical training.

4. Career Pathway

• Employers in IT support frequently look for certification credentials.
• An IT training program prepares you to sit for CompTIA A+ exams, which are often more impactful for entry-level support jobs than a degree.

What You’ll Learn in EIT’s IT Specialist Program

The IT Specialist training program at Erie Institute of Technology is built around the skills employers demand most. Our curriculum mirrors industry standards and prepares you for CompTIA A+, the gold standard certificate for IT Specialists.

Core Fundamentals

• Computer Hardware & Software: Understand internal components, system architecture, and operating systems (Windows, macOS).
• Networking Basics: Learn how to set up routers, switches, and configure local networks.
• System Security: Identify malware, secure systems, and manage updates.
• Troubleshooting: Develop diagnostic skills to solve real-world IT challenges.

A Sample of Courses You’ll Take

Goal-Oriented Outcomes

Our focus on tactile learning and certification readiness ensures you’ll graduate confident and job-ready. By the time you finish the program, you’ll know how to:

• Fix hardware failures and install new operating systems
• Assemble computers and replace power supplies
• Use diagnostic tools like multimeters
• Identify and remove malware or system threats
• Configure routers, switches, and small business networks

Benefits of an IT Specialist Career

An IT career offers both stability and opportunities for growth, making it one of the most appealing paths for tech-minded problem solvers.

1. Fast, Focused Entry

You can complete training in months, step into the workforce quickly, and start earning while others are still in school.

2. Consistent Demand

Every industry—healthcare, finance, retail, education—depends on IT support. The need for specialists is constant and growing.

3. Mobility & Variety

IT Specialists can work in offices, schools, retail environments, or remotely. This flexibility allows you to adapt your career to your lifestyle.

4. Certification Value

CompTIA A+ is widely recognized, boosting your résumé and opening doors to a variety of IT support positions.

5. Engaging Work

Every day brings new challenges: diagnosing network issues, helping users, or preventing system failures. If you love problem-solving, IT support offers rewarding work.

6. Scalable Skill Set

The IT Specialist role can be a stepping stone to advanced careers in networking, cybersecurity, or systems administration. Your skills grow with your ambitions.

Is IT Support Right for You?

IT support isn’t just about fixing computers—it’s about solving problems and helping people. If you have the right mix of patience, curiosity, and technical interest, this career path may be the perfect fit.

Signs You’re a Strong Candidate

• You enjoy troubleshooting tech issues and figuring out solutions.
• You remain calm under pressure and can think clearly when systems go down.
• You like helping others get back on track with their work.
• You’re comfortable in different environments, from busy offices to quiet data centers.

Ideal Candidate Types

• Recent high school graduates eager to enter the workforce quickly.
• Career changers seeking stability and growth in a technology-driven field.
• Military veterans with technical training who want to apply their skills in civilian roles.
• Natural problem-solvers who enjoy logic, communication, and hands-on work.

If these qualities describe you, EIT’s IT Specialist training program can give you the foundation to thrive.

IT Support Job Outlook & Salary Potential

The combination of strong demand and competitive pay makes IT support one of the most appealing technical career paths for 2025 and beyond. According to the U.S. Bureau of Labor Statistics, computer support specialist jobs are expected to grow faster than average through 2034, adding more than 317,000 new positions every year. This makes IT support one of the most reliable entry points into the technology sector.

Job Titles You Could Hold

• IT Support Specialist
• Help Desk Technician
• Computer Support Specialist
• Desktop Support Technician

Factors That Influence Salary

• Certifications: Earning CompTIA A+ or advanced credentials, such as Cisco or Microsoft certifications, increases pay potential.
• Specialized Experience: Skills in networking, cloud services, or cybersecurity command higher salaries.
• Location & Employer: IT support jobs in healthcare, finance, or tech hubs often pay more than small business roles.

Why Choose EIT for IT Specialist Training?

At Erie Institute of Technology, we focus on preparing students for careers—not just classrooms. Our IT training programs are structured to give you practical experience, mentorship, and employer connections.

What Sets EIT Apart

• Real-World Training Labs: Work on actual equipment and simulate workplace IT issues.
• Experienced Instructors: Learn from seasoned professionals with years of industry experience.
• Built-In Certification Readiness: CompTIA A+ exam preparation is part of the curriculum.
• Career Services: Resume workshops, interview coaching, and job placement support.
• Flexible & Affordable: Evening classes and financial aid options make training accessible.
• Personalized Instruction: Small class sizes encourage mentorship and one-on-one guidance.

Unique Advantages

• Employer partnerships offering externship opportunities.
• Alumni success stories that highlight real-world career outcomes.
• Strong connections with local tech employers in Erie and the surrounding areas.

By choosing one of Erie Institute of Technology’s programs, you’re investing in a proven pathway that blends technical knowledge with career-focused training.

Enroll in EIT’s IT Specialist Program

Ready to take the next step toward a technology career? Enrolling in the IT Specialist Program at Erie Institute of Technology is simple.

How to Apply

1. Contact Admissions – Reach out to our admissions team to discuss your goals and check the next available session.
2. Submit Your Application – Complete the online form or apply in person.
3. Review Financial Aid Options – Explore scholarships, payment plans, and FAFSA assistance.
4. Schedule a Campus Visit – Tour our labs and meet instructors before classes begin.
5. Begin Training – Start building skills for your new career in IT support.

Ready to Launch Your IT Career?

Fast-track training. In-demand skills. A career path that opens doors across industries. The IT Specialist Program at Erie Institute of Technology equips you with the technical expertise and professional confidence to succeed.

Don’t wait years to start your career—begin your training in months and step directly into the workforce with the skills employers are looking for.

Take the next step today—contact Erie Institute of Technology to learn more or apply for our IT Specialist Program.